![]() Visit the Contact Us page for Fios and Home Internet customers and click on the Chat button. Search for Verizon through the Facebook Messenger app on your smartphone or computer and send us a message. Follow and for the latest on outages and Verizon’s recovery and relief efforts. We provide updates on our Twitter handles. From there, you can opt in to receive account/service related messages by email and text message. Sign in to your My Verizon account to manage service alerts within your Communication Preferences in My Verizon. Should there be a service outage, we’ll provide you with a ticket number and estimated time of repair completion. Sign in to your My Verizon account to check for outages that may be affecting your services. ![]() Here are several ways we help our TV, Internet and Phone customers stay in touch with us: Check for service outages at My Verizon. In the event of an emergency in your area, we immediately begin pushing out information to keep customers up to date on network recovery efforts and community support. Verizon Fios is a regional company with network assets and customers primarily located in Connecticut, Delaware, District of Columbia, Florida, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island and Virginia. ![]() View compatible device list. Read more about WEAs at FCC.gov. Sent by authorized government officials, these alerts are designed to inform you about dangerous weather, missing children and other critical situations in your area. Wireless Emergency Alerts (WEAs) are free wireless notifications that are delivered to your mobile device. Enable Wireless Emergency Alerts (WEAs) on your devices. Search for Verizon through your Facebook Messenger app and send us a message. Scroll through the Verizon Wireless support page and click on the Chat button. Follow and the latest on outages and Verizon’s recovery and relief efforts. Here are several ways we help our wireless customers stay in touch with us: Follow us on Twitter. Verizon Wireless is a national cell phone service provider with network assets and customers in every U.S. You can reach Verizon several ways if your services are affected by a local, regional or national emergency.
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